Believe it or not, Ekopyro was founded by a young teenager named Maťo, who had a vision to save people money while offering high-quality fireworks, not just low-cost products.
Today, he and the entire team have been fulfilling this vision for 11 years, expanding not only across the region and neighboring countries but throughout Europe!
Learn more about our history here.
We typically refund the payment within 30 business days from the moment we receive and approve the return.
You can choose from the following payment methods:
.
Card Payment (CardPay): A fast and secure online payment via the CardPay gateway, supporting most common payment cards.
Bank Transfer: Pay by bank transfer to our account. After placing your order, we’ll send you the payment details. Processing may take 1–2 business days.
Choose the option that suits you best! For more information, click here.
Your order may have been canceled if you previously failed to collect a package from our e-shop or if you repeatedly didn’t respond to phone calls from our customer support team.
If you have questions regarding the canceled order, feel free to contact us—we’ll be happy to clarify everything for you.
You can change the payment method as long as the order status is "awaiting payment." Just contact our customer support, and we’ll be happy to assist you with the change!
If you haven’t received an order confirmation, please check your spam folder—sometimes our messages end up there by mistake.
We send the confirmation after our customer support team processes your order, which operates during standard business hours. Therefore, the confirmation may arrive the next business day after you place your order.
If you have any questions, feel free to contact us!
If you need information about your package, feel free to contact our customer support by phone or email. We’ll gladly help you find out where your shipment is, and if needed, we’ll send you a tracking link so you can stay updated at all times.
If you need help using our products, feel free to contact our customer support by phone or email. We’re here to provide you with all the information you need, and we’ll do our best to answer your question as quickly as possible.
In the future, we’re also preparing video tutorials to make using our products even easier.
If you’re interested in the availability of product XY, feel free to contact our customer support team by phone or email. Our team is here for you and will do everything to handle your request as quickly as possible. We’ll provide you with up-to-date information so you know when the product will be available again.
Of course, our Instagram with over ten thousand followers and hundreds of reviews on Google Maps are proof of that.
If you still don’t trust us, you can place an order with cash on delivery and pay only once the package arrives at your home.
The name Ekopyro came from the combination of "economical" and "pyrotechnics." It wasn’t about ecological pyrotechnics.
Let’s be honest, pyrotechnics themselves aren’t eco-friendly. However, as our company grows, so does its responsibility toward society and the environment. Very soon, we’ll introduce a plan to make Ekopyro truly eco-friendly. And don’t worry, it won’t be greenwashing—we promise!
Our website ekopyro.sk was established in 2013 as a small family-run shop with an online store in the picturesque Turiec village of Blatnica. We have been on the market for 11 years, during which time we gradually moved our warehouses to Martin and, eventually, to the Czech Republic for legal reasons. Currently, we sell to almost all European countries and have tens of thousands of satisfied customers.
If you want to learn more about our history, click here
We don’t, we haven’t, and we never will.
Since its founding, our site has focused only on fireworks available for public sale, specifically in categories F1, F2, F3, P1, and T1.
Definitely not from us.
Professional pyrotechnicians know where they can purchase such fireworks. This type of pyrotechnics is not meant for amateurs.
You need a pyrotechnician’s license. The license can be obtained by completing a training course, which takes about a week, and passing the final exam.
Without a pyrotechnician’s license, it is not possible to purchase professional fireworks in categories F4, T2, and P2.
The legal regulations for using fireworks vary by country. Therefore, we recommend reviewing local regulations.
Of course, we’re a modern company with an AI chatbot, so how could we not have social media:
Instagram
ekopyro_ekopiro">Tiktok
Facebook
X (Twitter)
Youtube
Of course.
If you are interested in purchasing pyrotechnics and party products from us at the best wholesale prices, feel free to contact us by email or by phone at: +421 904 544 708.
Our chatbot will answer your questions the fastest!
However, we’re happy to also provide you with the email for our customer support: info@ekopyro.eu.
Our chatbot will answer your questions the fastest!
However, we’re happy to provide you with our contact details:
+421 910 663 005 – available on weekdays from 10:00 to 17:00
info@ekopyro.eu
To obtain the courier’s phone number, please contact the delivery company directly. You can find the tracking number and the name of the delivery company in the tracking information, confirmation email, or our chatbot can assist you with this.
Delivery usually takes 1 to 5 days depends on your country. Orders paid by card online are processed immediately, meaning if you choose this payment method, your order may be delivered sooner.
Personal pickup is not yet available in your country.
We are an entirely Slovak team; however, due to legal reasons, we had to move our operations to the Czech Republic. Therefore, all orders are shipped from the Czech Republic.
Unlike other companies that sell a consistent volume of goods throughout the year, ours sells most of its products in just one or two months. During this period, everyone wants to buy pyrotechnics—ideally as quickly as possible or even instantly.
Our customer support team cannot handle such an enormous volume of calls or reply immediately to a high volume of emails. Although we would love to hire more people to handle the demand during the season, we can’t, as there wouldn’t be enough work for them starting in January.
So, we decided to invest time and energy into our AI chatbot, which can help answer 95% of questions within seconds!
Try it yourself and see for yourself!